Emerson has released Mobile Worker: Voice and Video, a communications technology designed to help process manufacturers save time and money on plant maintenance and trouble-shooting by bringing the problem to the experts. According to the company:
- Emerson has partnered with AudiSoft to deliver a hands-free, high-definition voice and video solution that plant personnel can wear into remote field locations.
- From the problem area, the field engineer can securely visually and verbally communicate live via a Wi-Fi access point, cellular or satellite wireless connection with remote experts who, from their laptop or PC, can see and diagnose the problem, then instruct the field engineer through the problem’s resolution.
- The kit includes a video camera and noise-cancelling microphone that attach to a hardhat, a small touchscreen interface that straps to the chest, and an additional video camera that can be hand-held to zoom into areas too small for the headset camera to access.
- From any area where a wireless signal can be reached, HD, VGA or QVGA video (depending on available signal strength and bandwidth) can reach either a PC loaded with the Frontline Expert software, or a dedicated server or host subscriber via a Web browser.