For the first time, organizations that conduct root cause analyses can store their report data in a private, shared database, then mine, monitor and report on the collective data. Sologic’s Causelink Enterprise is the first RCA software application that provides dashboard and report views of the entire RCA body of knowledge, giving managers a big-picture understanding that informs decision-making and strengthens reporting. According to the company, it also offers:
- It is secure — connecting to a shared database hosted in a company’s private network — and has the capability to integrate with other software solutions, such as action tracking, IT service management, and other third-party Application Programming Interfaces (APIs), along with Active Directory.
- It helps organizations to more effectively apply the Sologic root cause analysis method to solve real-world problems by guiding users through a logical process, from initial data gathering through to final reports and resolution plans.
- It is the only RCA software on the market that clearly displays 50-plus causes in an A4 or 8.5- by 11-inch active workspace, printout and PDF, and that is built using a state-of-the-art technology platform compatible with current IT architectures.