Global Earth Energy, Inc. (OTCBB: GLER) announced today that its wholly owned subsidiary RCI Solar, Inc., a North American provider of renewable energy products and services, has opened a new, 15,000 square foot, state-of-the-art facility that doubles its current capacity to serve customers throughout Ontario, Canada. The new facility houses all of the warehousing, distribution, inventory management and fulfillment functions.
"RCI Solar has made a strategic investment to ensure customer satisfaction at all three critical purchasing stages -- distribution/logistics, dealer relationship management and customer service. Our new facility provides superior customer relations and product availability that is brand new to the area, adding to our competitive advantage," said Syd Harland, CEO of Global Earth Energy, Inc.
"In addition to our new facility, we have upgraded our dealer relationship management services, including online utilities that foster a collaborative work environment and create new efficiencies along the supply chain. Our affiliates can easily exchange ideas, access video files and case studies, collect and retrieve product data and specification materials, as well as gain increased visibility across all customer touch points," said Mel Dick, president of RCI Solar, Inc.
"With the price of customer acquisition at an all-time high, retaining customers and increasing the profitability of those relationships is critical. To best serve the end user, we also have deployed call center software that makes it easier to organize and integrate contact center activities with core business processes, and streamline them directly to the dealer network for local response and total customer satisfaction," added Dick.
About Global Earth Energy, Inc.
Through its subsidiary RCI Solar, Inc., Global Earth Energy, Inc. provides renewable energy products and services to residential and commercial markets in North America. The Company sells complete turnkey renewable energy solutions based on three core products: Solar Domestic Hot Water, Solar Photo Voltaic (PV) Panels and AQUA III Heating & Cooling System. Along with these products, RCI Solar supplies a wide variety of fan convectors, solar storage tanks, controls, inverters, and ancillaries from its headquarters in Vancouver, British Columbia, Canada.
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